Process Owner Coach

Spanyi International Inc. has been offering practical guidance to executives and managers at large and mid-sized companies on how to improve and manage end-to-end processes since 1992.  Many companies have discovered that  the appointment of Process Owners is an important component of the process management journey as they progress from simple process improvement to organization wide process management. However, such appointments are not always accompanied by the training and coaching that Process Owners need to effectively execute their role and drive results for the organization. That’s where we can help. We provide Process Owners with the skills and knowledge to hit the ground running in areas such as advocating customer focus, measuring the performance of end to end processes, and working across organizational boundaries to improve cross functional collaboration.