Spanyi International Inc. has been offering practical guidance to executives and managers at large and mid-sized companies on how to improve and manage end-to-end processes since 1992. Many companies have discovered that the appointment of Process Owners is an important component of the process management journey as they progress from simple process improvement to organization wide process management. However, such appointments are not always accompanied by the training and coaching that Process Owners need to effectively execute their role and drive results for the organization. That’s where we can help. We provide Process Owners with the skills and knowledge to hit the ground running in areas such as advocating customer focus, measuring the performance of end to end processes, and working across organizational boundaries to improve cross functional collaboration.
Process Owner Coach
Here are just some of the questions we help our clients to answer:
We provide powerful how-to guides, tools, proven techniques, and hands-on training . . . not mere concepts. Theory simply isn’t enough. It does not much matter which method of process improvement is being deployed: re-engineering, continuous improvement, BPM, lean, six sigma, etc. Process Ownership is central towards deeply embedding customer focused principles in each of these methods – and our approach is tailored to fit the selected method.
We invite you to explore our services on proven techniques and hands-on coaching and training for current and future Process Owners. Turn to us for the support you need to achieve sustainable success in Process Ownership.